Terms & Conditions

Official Online Shop | Communication Expert of Industrial IOT
Terms & Conditions

1. Prices

  • Our selling prices are gross prices, include applicable value without tax.
  • Shipping is added separately, depends on countries, regions and shipping method.
  • Parcel will be sent to you via the fastest way. Based on where you are by Fedex, TNT, or DHL

2. Invoice

  • If you need us to send invoice by email, please leave message

3. Payment

TT in advance:

  • We will send you a email with payment information and reserve your ordered items for you.
  • we will ship your package once your payment confirmed
  • You might be charged by your bank for each transfer to our bank account.

PayPal online:

  • You fill in the necessary information.
  • As soon your data are confirmed we will dispatch the goods.

Credit Card:

We also accept Credit card, please leave message or send email to us

4. Shipping

Normaly we delivery the goods within 1-2 business days after payment received.

  • The delivery time depends on the recipient country.

We ship to every country in the world. However, please be aware that international shipments may be subject to duties and taxes. We are not responsible for any additional charges.

5. Returns / Refund

Please note, we accept returns. However, the cost of return shipping is the customer's responsibility. 
30-Day Returns
-If you aren't completely satisfied with your order, we will accept unused items with all original box contents and packaging within 30 days of the shipping date.
All orders may be returned but customers are responsible for return shipping. email us at  sales@usriot.com to notify us about a return. 
Items must be in same condition as they were received including original packaging.We will not accept damaged product. 
Once your return is received and inspected a refund will be processed to the original method of payment.